Apex 3 Blog
A blog to offer ideas, suggestions and techniques to turn around or fix troubled or failed IT projects

Example Contents for a Production Readiness and Backout Plan

by Mark Davison February 3. 2011 13:22
1.0 Product Overview/Goals/Objectives
  1.1 Project Summary
  1.2 Assumptions
2.0 Contact List (Business, IT)
3.0 Customer / Business Units Impacted
4.0 Escalation Chain and Process Flow
  4.1 Technical Escalation
    4.1.1 Support Contact Escalation
    4.1.2 Technical Management Escalation
    4.1.3    Business Management Escalation
5.0 Summary of Installation
6.0 Installation / Validation Schedule
7.0 Risks and Backout Plan
  7.1 Problem Reporting
    7.1.1 Network Issues
8.0 Checkpoint Schedule
9.0 Issue Tracking

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About Mark Davison

Mark Davison

After 25+ years of working on and leading projects primarily in IT, I'm establishing this blog to share knowledge, ideas, tips and techniques regarding how to turnaround and fix troubled and failed projects

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