by Mark Davison
December 15. 2011 22:23
Project Lessons Learned – Part 3
Human Factors
These points build on previous blogs about the benefits of looking backward over projects to see what we’ve learned. In this post I share some questions that focus on the human aspects of a project. The answers can provide insights into what to do/not do on the next project.
- Was the project organization effective?
- Did the project manager have the right reporting relationships? Why or why not?
- How effectively did the organization support the project?
- How effective was the project manager?
- How effective was the staffing of the project team?
- What training was provided?
- What skills and experience were lacking on the project team?
- How effective was the project team in achieving the goals and objectives?
- How well did the team members work with each other?
- How well did the team members work with others – internal and external?
- How effective were project communications within the project team?
- Did the team have sufficient resources?
- How effective was the team in making and honoring commitments?
- What types of conflicts came up? How were they resolved within the team?
- How effective was the team in resolving conflicts?
- How effective was the team in obtaining cooperation of end users and functional areas?
- How did the team exercise authority over resources and commitments to meet objectives?
- How did the team create accountability to assure meeting targets and deadlines?
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