A blog to offer ideas, suggestions and techniques to turn around or fix troubled or failed IT projects

Tips For Upgrading Applications Software

by Mark Davison April 2. 2011 17:16

Be sure you know exactly what is changing, and why.
Understand how the application to be upgraded is used to support the business
Understand the application’s functions, features, data, reports, interfaces, etc. – how it works!
Understand the application’s problems and open issues
Spend time with the uses to understand exactly how they use the application
Read and clearly understand the release notes and/or other documentation for the upgrade
Figure out how the upgrade with impact how the application supports the business, the users, open problems/issues etc.
Plan the upgrade process
Meet with the users and other stakeholders to explain what you’ve learned and to review the plan
Establish excellent communications with all parties and stakeholders
Insist on the right resources available at the right time and in the right place to successfully execute the upgrade plan

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ATLANTA - CHICAGO - DETROIT

Acquisition Due Diligence and Integration	IT Strategy
Acquisition Integration and Carve Out Leadership	Complex Business Change and Program Management
Business Operations Improvement	Sourcing Strategy and Vendor Management
Cost Optimization	IT Effectiveness
Interim CXO

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