A blog to offer ideas, suggestions and techniques to turn around or fix troubled or failed IT projects

Dealing With Challenging People - Some Tips

by Mark Davison February 3. 2011 13:30

Remain positive
Pay close attention to their style, how they behave
Don't just hear what they are saying, listen
Think in terms of opportunities, not problems
Know how to leverage them to get the results we want and need
Be patient and understanding, flexible and tolerant, but don't loose your focus on deliverables and results
Be appreciative, say thank you

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Summary List of Elements of a Successful People EnvironmentRecruit and select qualified people with the needed knowledge, experience and expertiseTake time to ...Tips For Upgrading Applications SoftwareBe sure you know exactly what is changing, and why. Understand how the application to be upgraded i...Personal Qualities for These Challenging TimesGet along with others Do more than expected; go above and beyond Be thrifty with company resources...

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ATLANTA - CHICAGO - DETROIT

Acquisition Due Diligence and Integration	IT Strategy
Acquisition Integration and Carve Out Leadership	Complex Business Change and Program Management
Business Operations Improvement	Sourcing Strategy and Vendor Management
Cost Optimization	IT Effectiveness
Interim CXO

Thank you