by Mark Davison
February 1. 2011 15:15
Types of Instigators:
- Competitor - uses conflict to compete with others in gamesmanship to get their way
- Dominator - uses conflict to trounce the competition and get their way
- Avoider - avoids conflict (refrains from participation) to get their way
- Influencer - uses cooperation to get their way
How to Address the Instigators:
- Competitor - use collaboration skills to reign in unhealthy competition and clear the way for resolution
- Dominator - use teaming/partnering skills to tame the right-v-wrong power trip of the Dominator
- Avoider - reach out and engage in the process, don't allow them to abstain
- Influencer - extend negotiation skills beyond singular results toward a win-win for the team
Also:
- Foster healthy disagreements to advance thinking, but insist on unity to resolve persistent problems
- Encourage creativity to arrive at win-win solutions
- Bone up on negotiation skills to understand deeper motivations and identify elusive compromise opportunities