by Mark Davison
February 3. 2011 13:37
Effective planning - define goals, plan what has to be achieved, and work out schedules so that right things are done in right order
Effective organization - define roles/responsibilities, decide what is required and who should do what
Effective direction - instruct, coordinate, motivate and lead others; communicate what has to be done, and get it done well
Effective controls - keep an eye on things to make sure that everything goes according to plan
Effective problemsolving - diagnose the causes of any problems or issues, identify possible solutions, weigh the pros and cons, choose the most sensible solutions
Effective decisionmaking - decide and act rather than letting things occur through hesitancy and inaction, keep others with a need to know fully informed, check results of decisions to assure desired outcome is attained
Effective meeting management - assure timely start, prevent participants from rambling or dominating, make sure everyone attending knows why they are there; utilize agendas; achieve your meeting objectives
Effective leadership - understand your role as a leader and facilitator, demonstrate fairness and firmness; gain trust in working with the client; lead the participants to work well together
Effective at handling conflict - demonstrate conflict management skills; remind other of overall objectives, play down differences and emphasize common interests among various parties, resolve conflict(s) in timely fashion
Cooperative attitude - go out of the way to cooperate
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