by Mark Davison
February 1. 2011 14:41
1. Define an agenda
2. Include times to discuss each item
3. Circulate the agenda in advance
4. Start the meeting on time
5. Don't let the agenda get sidetracked, and take problems off line to handle later in small groups or one-on-one
6. Avoid criticizing others in the meeting
7. Call out follow actions and document them
8. Distributed minutes with 24 hours